Terms and Conditions

TERMS ACCEPTANCE

Upon entering Dangal365, users are required to adhere to a set of agreements, encompassing Terms and Conditions, Privacy Policy, and Cookies Policy. These agreements create the basis for responsible and secure use of the platform, emphasizing user compliance with specified terms and guidelines.

USER COMMITMENT

To engage with Dangal365, you must be 18 years or legally recognized as an adult. You should reside in a country where participation on Dangal365 is legal and have the financial capability to participate. Users are required to meet legal age requirements, reside in permitted countries, fund their participation, use the service individually, and assume responsibility for any outcomes. Dangal365 can shut down accounts and report suspicion on illegal activities to authorities. Offenders' account balances may be frozen, withdrawals invalidated, and deposits/winnings confiscated.

REGISTRATION

To play with Dangal365, players must register an account by providing accurate details. Safeguarding username/password confidentiality is a must. The platform permits only one account per user, and failure to inform in cases of shared household, IP address, or device may lead to the blocking or termination of all accounts, along with the loss of associated privileges.

WITHDRAWALS

Withdrawals on Dangal365 are dependent on verification procedures, adherence to requirements, and diverse processing durations. Limits and commissions may apply to withdrawal transactions. Users can enjoy free withdrawals daily at no cost, as per the limit set for their loyalty level, thereafter a charge applies. In the event of wrongly credited winnings, they continue to be the property of Dangal365. This emphasizes the platform's commitment to precise financial transactions and ensures the integrity of the withdrawal process, providing users with a transparent and secure environment.

Dangal365 is committed to provide a safe and fair environment for all participants. We take our responsibility seriously and hence; all activities are closely monitored to ensure fairness. Withdrawal requests are processed within 12 hours of submission by the participant. We conduct a thorough review of all withdrawal requests to ensure they comply with our policies. Rest assured, we leave no stone unturned in our efforts to maintain a secure and fair experience for all.

DEPOSITS

To participate, deposit funds through approved methods. Anti-Money Laundering (AML) policies mandate deposits to be used responsibly, ensuring compliant financial interactions on the platform.

LIVE CUSTOMER SERVICE

Dangal365's chat facility is moderated for recreational use, subject to rules prohibiting explicit or offensive content, defamation, advertising, false statements, and collusion. Violations may lead to chat removal or immediate account termination. These measures aim to maintain a positive and fair environment.

PLAYER ACCOUNT RELATED TERMS

Dangal365 retains the authority to invalidate transactions, citing reasons like detecting suspicious activities or technical errors. The platform strictly prohibits fraudulent, unlawful, or dishonest activities and reserves the right to block accounts. In cases of serious violations, Dangal365 may report the incidents to relevant authorities for further action.

PLAYER ACCOUNT CLOSURE

Players can close their Dangal365 account anytime by contacting support. For concerns, users should inform Dangal365. The platform reserves the right to close accounts and refund the balance, deducting relevant charges, at its discretion. This ensures user control over account closure with responsible considerations.

TECHNICAL/GAME RELATED ISSUES

Dangal365 disclaims liability for technical disruptions during participation. They assume no responsibility for damages or losses related to the website, including delays, interruptions, or communication failures. In the case of system malfunction, all transactions become void. If a game miscarries due to a system failure, Dangal365 may refund the amount or credit it to the user's account. Refunds are contingent on Dangal365 is discretion, aiming to address system failures in a user-beneficial manner.

CLAIMS

If you experience any issues, please feel free to reach out to the customer support team at [email protected]. Dangal365 is committed to address and resolve any claims and complaints in the shortest time possible. For any inquiries related to a specific transaction, please provide us with the necessary details, and we will thoroughly review and address your query. Please note that our decision regarding any disputed transactions is final.

KYC

KYC, or "Know Your Customer," is a process used by online casinos (and other financial institutions) to verify the identity of their customers. This process is essential for several reasons, including preventing fraud, money laundering, and ensuring that players are of legal gambling age.

• Document Verification (Issued by Govt. of India)
  • Proof of Identity (Any 1): Valid - Passport, Driving License, Pan Card, Aadhar Card, or Voter ID card
  • Proof of Address (Any 1): Valid - Passport, Driving License, Aadhar Card, or Voter ID
• Document Submission: Players upload the required documents through the casino’s secure platform.
• Verification Process: The casino’s compliance team reviews the submitted documents to ensure they match the information provided during registration.
• Approval or Rejection: If everything is in order, the player’s account is verified.
• Ongoing Monitoring: Periodic checks may be conducted.